Returns & Exchanges

We hope you love your purchases, but in the event you don’t we have made it easy to return your items, just follow the steps below:

Please make sure all items are returned new, unworn and with all of the tags intact within 15 days that you receive the order. Returns that do not meet our policy will not be accepted and will be sent back to you.

 If you live within the Continental US, then return label is provided and returning is complementary. For International customers, please return to the address provided below:

2396 NW 96th St. Miami, FL 33172

For additional information, please feel free to contact us at:

+1 305 720 0374       +1 305 546 4877

customerservice@shopsaintgermain.com

sales@shopsaintgermain.com

info@shopsaintgermain.com

Return Policy

Clothing
Please take care when trying on garments. All products must be returned with all the tags on, in new, unused and undamaged conditions. 

Swimwear
Please take care when trying on swimwear, making sure pieces are tried on over underwear so that the adhesive strip is not removed. Swimwear pieces must be returned with all the tags on, in new, unused and undamaged conditions.

Treasures
These items are very special because of their history and value, so please be sure to take extra care when handling them. If you do not want to keep a vintage piece please return it promptly as there is high demand for our selection of treasures. 

Beauty
All beauty and cosmetic products must be returned unopened in their original packaging. 

Shoes
Please try on shoes over carpeted areas to best preserve the soles.
In order for your return or exchange to be processed please send back shoes in their original packaging including the shoe box and dust bag. 

Bags
When deciding whether or not to keep your new handbag please take extra care when handling it as dark items of clothing can easily transfer to light-colored leather/exotic skins.